GUEST COMPENDIUM
Welcome
Hotel Information
For your convenience, we have included some local information and brochures for activities in your room.
There are many more brochures available at the reception.
General Information
Hotel Information
For your convenience, we have included some local information and brochures for activities in your room. There are many more brochures available at the reception. If you have any further questions about the local area or the site, please do not hesitate to ask our staff at the reception.
Reception Hours
Reception is open from 8.30am to 6pm all year round except closed Christmas Day (hours over Winter may vary). After hours contact number 0487 706 698
Check in/ Check Out
Check in is from 2.30 pm to 6pm – late arrivals to notify Reception. Check out is before 10am.
Cancellations
Standard Rate
Cancellations or changes may be made up to the day prior your arrival. Cancellations made after that time will be charged the full amount of your stay. Peak Season – (17 December-30 January & Easter Weekend) If cancelled prior to 30 days of your arrival date a full refund will be provided. If cancelled between 15-29 days prior to arrival date 50% of your total booking will be charged.
Smoking
Tuross Beach Cabins & Campsites is a totally non-smoking park.
Loss and Damage
Lost and Found
Housekeeping
The cabins are self- contained, no housekeeping is required. If a guest is staying 10days or longer we will change over the bed linen and towels. We charge a $100.00 pre-authorisation on the guest’s credit card (cleaning bond) to ensure the cabin is left in a reasonable state.
Guest Facilities
Admin Facilities
Print and Fax facilities available at reception
Internet
Laundry Access
Coin-Operated Laundry Facility with washing machine and dryers. ($1 Coins available at the reception)
Other Facilities
Hair Dryers and Iron’s are available at reception.
Ironing Boards are also available at the Laundry.
BBQ Facilities
Electric BBQ’s are available for use at the park.
Entertainment
Books available at reception- swap or purchase for $4.
DVD’s also available at reception- free with a $20 cash refundable deposit.
Outdoor Areas and Pools
Public Areas
Security
safe
There is a safe located in the Master bedroom. A safe key is supplied with your room key. To operate, please follow the instructions listed below.
1. If the safe is locked, slide the centre panel of the door & place the key in the slot to open.
2. To reset safe with your code, press the red button on the inside of the door near the hinge.
3. Press a selection of up to 8 numbers, then press B within 15 seconds. It is now set with your code.
4. To open, press your code then the letter A within 15 seconds.
Internet
Wifi Internet Access is available throughout the park.
Internet/Wifi
Nearby Attractions
Local Services
COURTESY BUSES:
The local Tavern and Country Club both have courtesy buses that pick up and drop off from Tuross Beach Cabins & Campsites.
Don’t miss the excitement
Inspired by you, always – @turossbeach
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